- Our Policies -

ThaiKarenSilverBeads.com is Thailand based distributor and wholesaler for Thai Karen Hill Tribe silver handmade by Hill tribe people from Thailand. We strive to maintain our products and services at highest level in order to serve our customers at the best price, best values and the most important is best services. We take a great care of our business and attempt to maintain our highest standard at affordable price policy to ensure our customers will receive better deals on all our products.

Hill Tribe silver from Thailand is very well known in many places all over the world. Jewelry Designers, Beaders love Thai Karen hill tribe silver and regularly use in their designs. This is due to the fact that Hill tribe silver is all handmade, etching, hammering, stamping are all done by hands. Please do not compare this kind of handmade jewelry with Sterling silver (92.5 silver) since genuine Thai Hill tribe silver contain high silver purity (98-99%) comparing to .925 Sterling silver. Our customers sometimes call "Fine Silver Supplies, Fine Silver Jewelry" This fine silver supplies and jewelry are only originated from the kingdom of Thailand. Please be aware that there are so many counterfieting all over the places at this time. Please only purchase from trusted and reliable suppliers in Thailand.

Thai Karen Hill tribe silver is made of fine silver. At Thaikarensilverbeads.com, we only use .9999 fine silver at highest grade. Please be aware that some companies claiming that they are also selling hill tribe silver, but not a real fine silver (highest grade). We have receive numerous complains regarding to this issue, not all companies offering highest fine silver grade. The worst part is you will only know when you receive it. Please be aware and only purchase from trusted sellers out there. At ThaiKarenSilverBeads.com, you will be assured that you will receive highest production standards, better grade genuine hill tribe silver.

Thai Karen Hill tribe silver is only from Thailand and not somewhere else. None of the major silver producers in other countries could produce these kind of silver due to its highly trained staffs and attention to details.. We have been in this business as wholesale trader for over 7 years exporting silver products and you can count on us. When purchasing hill tribe silver from ThaiKarenSilverBeads.com, you will only receive the best real Thai Karen hill tribe silver at very affordable, factory price. Email us to request for our wholesale pricing. Thai Karen Silver is one of the best kept secret for over 10 years until we exporting our Thai Karen silver to traders, wholesalers, retailers worldwide. Based on the fact that we have strong support from Karen community and from our partners worldwide, we will offer the best wholesale price available at times. Wholesale price fluctating depend on many factors like exchange rates, world economy, material we use in production.

The most important is we pay fair compensation to all our staffs, no sweat shop here. We maintain friendship rather than hierarchy for long term relationship. We understand people who working with us and so do they.

We ship with USPS First Class mail or Priority Mail depend on the order. You should be able to receive the order in 3-4 weeks from Thailand. Expedited shipping by UPS, FEDEX also available upon request. Please contact us at inquiry@thaikarensilverbeads.com

Standard shipping rates are calculated from the weight & dimension of your order by USPS and pricing based on the actual published rates by our carriers (USPS).

Unfortunately, we can not responsible for shipping delays due to severe weather and other causes beyond our control.

We ship the order by United States Postal Service (USPS), all order will be dispatch from Thailand on Wednesday and Friday.

» Priority Mail Service normally arrives in 4 to 6 business days excluding holidays when ship within the US,. In rare instances this service can take up to 14 days to deliver. This is out of our control

» Express Mail Service (EMS) arrives within 7 business days. Delivery times may vary for orders placed during the weekend with this service.

» Expedited shipping by UPS is also available upon request. UPS and all other commercial shippers charge the shipping based on weight or dimension whatever is greater. We regularly use UPS due to its reliability and offer discount rates.

We ship worldwide via local shipping carriers in your country. Please email us at inquiry@thaikarensilverbeads.com if you need further information.

First Guarantee - Quality!!

Thai Karen hill tribe silver jewelry and findings are handmade by our Thai Karen silversmiths in the village. We live in the Ethnic Thai Karen community in the village. Since this is 100% handmade with traditional tools and skills past from generations to generations, variations and imperfections may existing. Thai Karen Hill tribe silver we're offering to you are higher in silver content (silver purity) than Sterling silver or so called .925, typically our Thai Karen silver approaching 97-99% fine silver purity. Since this is all handmade, size and weight may vary around +- 3 to 7% from the picture show. Minor imperfections may existing in genuine Thai Karen hill tribe silver.

Read what our customers said about our products, please read our
[ customer reviews ]

Second Guarantee - Service!!

We pledge ourselves to provide fast, friendly, reliable, easy transaction and satisfaction to all our customers.

Third Guarantee - We DO NOT store any of your card information

Most of our customer is questioning whether we store the credit card information on file. Again, we would like to confirm that we will not, we do not and not be able to store any of your card information on our server at all. This is for only security reason so you as our customer and we as an online seller will rest assured noone will ever get your card information because of our website.

All transaction will be processed at our payment processors. We currently use Paypal, Google Checkout to process all orders. So if there's any unauthorized debit/transaction on your card, please rest assured it's not from us. If you call and talk with our representative and they ask for credit card information, please do not give them. That's our strict policy to not process or accept any card information on the phone conversation. All our customer will be able to make a payment via our payment processor only. For further question, please email us at inquiry@thaikarensilverbeads.com

Forth Guarantee - Risk FREE!!

By purchasing our genuine, 100% handmade Thai Karen hill tribe silver from us is totally risk free. For any reason you're not happy with the item, please send it back in 30 days starting from the purchase date and get a full refund exclude shipping & handling fees.

*Please note this is only applicable for retail purchase only.

Fifth Guarantee - Customer Satisfaction!!

Since we've been in this business for 10+ years, we are happy to inform you that 98% our customers are happy and repeat their purchase again and again. We have very very low return volume based on the fact that Thai Karen hill tribe silver is 100% handmade and is very intricate and unique in design. If you check each item closely enough, you will see each elements, details, are not exactly the same. We have no modern machine tools, etching by hands, engraving by hands, hammering by hands, filing them by hands, and assemble them by hands. We're happy in what we do and intend to keep it this way for years. From our generations to generations. We hope you will like our jewelry.

Read what our customers said about our products, please read our
[ customer reviews ]

Return & Refund